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Banks get more time to rejig loans to mutual funds:BL 241209
Banks have got an extension of six months to restructure their loans to mutual funds and Irrevocable
Payment Commitments (IPCs) issued in favour of stock exchanges.The Reserve Bank of India, in a
notification issued on Wednesday, extended the time for banks to comply with the guideline from December
31, 2009 to June 30, 2010.
The RBI had asked banks to be judicious in extending finance to mutual funds and grant loans to MFs only
to meet their temporary liquidity needs. Bank loans to MFs should be only for the purpose of repurchase or
redemption of units within the ceiling of 20 per cent of the net asset of the scheme and should not be for
more than six months, the RBI said. Such loans to equity-oriented MFs would form part of banks' capital
market exposure.
With regard to IPCs, the RBI said that they should be treated on par with guarantees issued for the purpose
of capital market operations and will, therefore, form part of the capital market exposure.

Banking facility at every 5 km radius in three years in Guj: ET

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Posted by Unknown | Posted in | Posted on 12:36 PM

Banking facility at every 5 km radius in three years in Guj: ET


People of Gujarat would have access to the banking facilities at every 15 km radius area by March 2010 and that
distance will be brought down to five km in next three years.

At present, there are only 405 villages in 28 blocks in 14 districts which are without bank branch in the radius 15 kms,
which is termed as under banked areas.

"The State Level Bankers' Committee (SLBC) in consultation with Bhaskaracharya Institute for Space application and
Geo informatics (BISAG) has undertaken the exercise of mapping of block wise bank branches in the state," said
Mukesh Kumar Jain, General Manager of Dena Bank Gujarat which is convenor for SLBC in the state.

According to Jain, in the last meeting of SLBC, it has been decided to provide banking facility either through fell-
fledged branch, satellite branch or business correspondent model.

"Once we achieve the target of providing bank facility at 15 kms radius, we will further bring down the distance from
15 kms to 5 kms in next three years," he said.

As per the figures provided by SLBC, in Gujarat, there are total 5881 bank branches in the state as on September 2009
and 376 applications were pending before the Reserve Bank of India for opening of new branches.

Bank staff productivity doubles in five years : BL

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Posted by Unknown | Posted in | Posted on 12:35 PM

Bank staff productivity doubles in five years : BL

Growth in business outpaced that in manpower.
Employees of Indian banks have become more productive over the last few years.According to ?A Profile of
Banks 2008-09' released by the RBI, the average business and profits per employee for Indian banks more
than doubled in the five years from 2004-05 to 2008-09.
The improvement was due to business growth outpacing that in manpower. Indian banks registered a total
business (advances plus deposits) growth of 135 per cent from 2004-05 to 2008-09, while their employee
strength edged up only by 10 per cent. Their branch network grew by 21 per cent.
Public sector catches up
Contrary to the general perception, public sector banks' (PSB) employee productivity grew at a faster rate
than that for private sector banks in this period. As of March 2009, both private banks and PSBs had
average business per employee of Rs 7.44 crore. However, private banks generated higher
profits/employee (Rs 6.1 lakh) with fee income forming a significant proportion of their earnings (which is
outside the core business). Fee income for private listed banks contributed 25 per cent of their net revenues
for FY09.
PSBs increased their branch network by 2 per cent between 2004-05 and 2008-09.However, the employee
strength has fallen by 1 percentage point in spite of recruiting more than 26,000 people in 2008-09.
Shrinking PSB workforce
The decline in employee base of PSBs during this period was due to a good portion of the workforce getting
superannuated and the implementation of VRS scheme in 2000 to rationalise the workforce. More than 1.26
lakh employees of 26 banks were given the VRS option.
Punjab National Bank, Canara Bank and Central Bank of India have seen their employee strength fall the
most among PSBs. IDBI Bank, Corporation Bank and Oriental Bank are the top three PSBs in terms of
productivity. IDBI Bank has business per employee of Rs 20 crore even as it added around 5,600
employees during 2004-09. Corporation Bank also increased its manpower by 2,200. As the PSBs'
productivity doubled during this period, they caught up with its private sector peers in terms of business per
employee.
Whither private banks
Private banks increased their workforce by more than 110 per cent over the five-year period. Private banks
improved their business per employee by 28 per cent. Some private banks employ direct selling agents who
bring in business but don't figure on the bank's payroll; this could overstate their productivity to some extent.
The new-age private sector banks such as ICICI Bank, Axis Bank and YES Bank witnessed improvement in
their employee productivity in terms of both business and profits.HDFC Bank, Kotak Mahindra Bank and
IndusInd Bank are the only banks which have witnessed decline in their productivity over the years. HDFC
Bank's merger with Centurion Bank of Punjab has taken a toll on its productivity.
As productivity of bank employees shot up, so did their compensation. Even as the total employee count for
Indian banks grew by 15 per cent, employees' wages grew by 85 per cent over five years.

Bank charges may be capped: BS

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Posted by Unknown | Posted in | Posted on 12:33 PM

Bank charges may be capped: BS
Banks may soon have to cap the charges on basic services such as issuing a draft, remittances or for stop-
payment instructions. Faced with a rising number of customer complaints on excessive charges, the
Reserve Bank of India (RBI) has asked the Indian Banks? Association (IBA) to come up with guidelines on
what the reasonable charges should be.
Accordingly, the industry lobby has asked its Committee for Customer Service headed by Standard
Chartered Bank CEO Neeraj Swaroop to submit a report to the regulator. In turn, a sub-committee of
bankers from State Bank of India, Corporation Bank, Citibank and ICICI Bank, which is headed by Union
Bank of India Executive Director S Raman, has been tasked with framing the guidelines.
Sources associated with the sub-committee told Business Standard that the panel has been mandated to
look into 27 items categorised as basic transaction services.
Apart from charges for issuing cheque books and drafts, the committee is looking at charges for cheque
return, reviving inoperative accounts, issue of duplicate pass books and others such as not maintaining the
prescribed minimum balance.
Charges for special services such as loans and credit cards are not within the committee?s purview.
?There is wide disparity between what different banks charge their customers. The committee will come up
with caps on what banks can charge for basic services,? said a member of the sub-committee.
For instance, public sector lenders such as State Bank of India (SBI) require regular savings account
customers to maintain a minimum average balance of Rs 1,000 per quarter, while private sector lenders
such as ICICI Bank and HDFC Bank require a minimum balance of Rs 10,000.
Foreign lenders such as Citibank, Standard Chartered and HSBC have minimum balance requirements of
Rs 25,000 per quarter.
The penalties for non-maintenance of minimum balance are also steep for private and foreign banks.
SBI charges Rs 75 per year for non-maintenance of minimum balance. ICICI Bank and Citibank charge Rs
750 per quarter.

SERVICE FEE
Service SBI ICICI Bank Citibank
Issuing demand draft 30 onwards 50 onwards 150 onwards
Cheque return (outward) 75.00 100.00 100.00
Cheque return (inward) 75.00 350.00 350.00
Setting up standing instructions 50.00 150.00 NA
Min balance penalty 100-200/ quarter 750/ quarter 250/ quarter
Stop payment 50.00 quarter 50.00 quarter 50.00 quarter
National electronic fund
transfer
5-25/
transaction
5-25/
transaction
5-25/
transaction
Amount in Rs, NA: Not available, *Issued through branches,
**Free if instructions given online Source: Bank websites
?A lot of these charges are deterrents and the banks don?t really make money from them. They are used to
increase efficiency and improve customer behaviour,? said another sub-committee member.
The committee is expected to submit its recommendations next month, and if RBI accepts them, the
guidelines will come into effect from 1 April 2010.
Banks are currently required to prominently display their service charges and fees in an RBI-prescribed
format on their website and at all branches.
Before 1997, service charges and fees were governed by IBA guidelines. Later, RBI decided to allow banks
to frame their own charges subject to approval from respective boards.
Similarly, RBI had asked IBA to come up with guidelines on the use of ATMs for inter-bank transactions.
Adherence to IBA guidelines on reasonable service charges and fees would be voluntary.
Axis Bank recasts retail banking BS 241209
Instead of products, consumer groups come into focus. After restructuring its corporate banking operations,
Shikha Sharma-led Axis Bank, the country's third-largest private sector lender, has initiated a
comprehensive recast of its business, including the retail side.
While a large-scale recast is likely to be discussed by the board shortly, marking a fundamental shift in the
way it goes about its retail business, the bank has regrouped its operations under two new divisions. One
will be known as mass and mass-affluent banking, while the other will be called affluent banking."Earlier the
retail set-up was organised on the basis of products. Now, the operations will be organised on the basis of
customer groups," said Snehomoy Bhattacharya, president (human resources) of the bank.
Manju Srivatsa, who was previously head of retail banking, will now head the mass and mass-affluent
banking division. The lenders retail assets, retail liabilities and credit cards groups will be housed under this
division. The bank's priority banking offering is part of the mass-affluent category.
Sonu Bhasin will head affluent banking, which includes the bank's fledgling private banking group. Bhasin
was previously president (retail financial services), which oversaw distribution of third-party products such as
insurance and mutual funds.
There will also be some new faces at Maker Tower, the looming high-rise overlooking the Arabian Sea,
which houses the bank's headquarters. The lender is looking at bringing in a new head for retail assets and
credit cards, which are currently two separate groups. According to sources, the top candidate for the job is
Jairam Sridharan, who is currently with US-based lender Capital One Financial and has worked with ICICI
Bank in the past.
He will be Shikha Sharma's second senior recruit after V Srinivasan, who left JP Morgan to join Axis Bank
as executive director for corporate banking in September.
The bank has already seen one high-profile exit in Hemant Kaul, who was executive director of retail
banking and also in the running for the position of chief executive officer.
According to sources, the bank is also planning some changes on the human resources front and may
increase the number of grades.
Axis Bank has scrapped the practice of having a separate division for distribution of third-party products.
Now, each of the two divisions will look after third-party distribution among their respective customer
segments.
In keeping with the theme of customer service, the bank has merged its operations and IT divisions and split
them into retail operations & IT and wholesale operations. Retail operations and IT is headed by Rajagopal
Srivatsa, who was previously head of business banking. The division will deal with customer service issues
such as new account openings, follow-ups and cash management.
Axis Bank has retail assets worth Rs 17,984 crore as on September 30, accounting for 22 per cent of its
loan book. The percentage of retail assets on its loan book is much smaller than other large private such
bank such as ICICI Bank (45 per cent) and HDFC Bank (54 per cent).
The sweeping changes in the bank's retail operations come close on the heels of the recast in the bank's
overall structure. In October, Axis Bank had organised its business into strategic business units -- retail
banking, small and medium enterprises (SMEs) and agriculture; corporate banking; non-banking retail
subsidiaries and corporate centre. Earlier, the bank had a vertical structure with executive directors in
charge of retail, corporate banking, mid-corporate and SME banking, and IT and business process.
The lender has also brought many changes on the corporate banking side. Most notably, it has put together
a 60-member strong group headed by Siddharth Rath to focus on lending to the infrastructure sector, which
is the biggest contributor to the bank's corporate loan book. The lender has also created the position of a
chief risk officer, which has been filled by Bapi Munshi, earlier president for treasury.
AV Rajwade: It's the rupee, stupid! : BS
While many in the government are talking of tax and other sops, it is the value of the rupee that determines
exports.
Last week, when the rupee appreciated to below 46 per dollar, there were reports about the ?sops? expected
to be offered to exporters in the next few days (One has always wondered why any procedural simplification
or other benefits given to exporters are referred to as ?sops?: The dictionary meaning of the word is
?conciliatory bribe, gift or concession?). Incidentally, the series of import duty cuts over the last two decades
have rarely been referred to by the media as ?sops? to importers. These seem to consist of extension of
some schemes (export credit interest rates?), increase in duty drawback rates for exports to ?specific
markets, of specific products, and of specific products to specific markets?! One wonders whether anybody
has quantified the actual benefit of such ?sops? as a percentage of exports. According to my estimate, a 1
per cent cut in export credit interest rates, even if you assume it is honestly passed on to the exporters by
lending banks, improves the margin by just 0.1 per cent of exports! In contrast, the rupee?s appreciation
against the dollar and the inflation differential together mean a loss of competitiveness of as much as 10 per
cent in the current year! ?Sops? are no substitute to a competitive exchange rate! The recent appreciation of
the rupee has had me wondering whether our domestic currency has become a ?commodity currency?:
Media short form for currencies of large commodity exporters ? Australia, for example. (While we do export
one commodity in significant quantities, namely iron ore, we are hardly a major commodity exporter: Indeed,
our import bill for commodities is much larger than export earnings.) These currencies tend to appreciate
when global commodity prices are rising, which is exactly what has happened with the rupee recently. At the
opening rate last Friday morning, the rupee had appreciated about 14 per cent against the dollar since
March 2009. To be sure, most Asian currencies have appreciated against the dollar during the period, but
these countries have surpluses on the current account. Last Thursday, the newly appointed finance minister
of Japan expressed his desire for a weaker yen and hinted at intervention in the market if needed.
One currency which has remained rock steady against the dollar during this period is the Chinese yuan. The
Economic Times reported on January 7 that the ?yuan revaluation move? took the rupee to a 12-week high.
The ?move? is a recommendation by a ?think tank? which, of course, may or may not be accepted by the
authorities. To my mind, it is extremely unlikely that, from a ?big power? perspective, China would make a
change in policy at this stage. In the last couple of months alone, it has been publicly pressured both at the
Apec Summit, and bilaterally by senior EU officials, to change its policy: A change now would clearly create
an impression that it has succumbed to external pressure, an impression the Chinese would be most
reluctant to create. Surely, one reason for our $20-billion bilateral trade deficit with China is the difference in
exchange rate policies?
The reason for the rupee?s appreciation is not so much competitiveness of the domestic economy as capital
inflows. As per the balance of payments data for the first half of the year, published on December 31, the
current account deficit has gone up from $15.8 billion in H1 2008-09 to $18.6 billion ? or, say, 3 per cent of
GDP. The current account deficit has gone up despite a reduction in the merchandise trade deficit, the latter
primarily due to lower oil prices. (These have gone up ever since and analysts expect the price to go up
further as global economy recovers more strongly in the current year.) The surplus on invisibles has dropped
even more sharply, leading to an increase in the current account deficit. One point should not be forgotten:
The deficit is suppressed by the inclusion of inward remittances as part of the current receipts. While this is
the accounting convention, the fact is that, in terms of economic analysis, remittances are more like capital
transfers than current receipts. For analytical purposes, the deficit needs to be regarded as closer to 9 per
cent of GDP, a horrendously large figure. And, an appreciating rupee certainly does not help improve it.
One wonders whether the central bank is looking at an appreciating currency as an anti-inflationary
measure. This has turned out to be a costly and risky course for many countries. Also, capital flow-induced
appreciation is not a sign of strength: It is swelling, not muscle. In a panel discussion, while talking about
capital inflows, the RBI governor said, ?No policy option, including Tobin tax, is off the agenda. In the long
list all this is there. The question is what instruments do we use and when?? So far the only option he seems
to have chosen is rupee appreciation. On this subject, we do need to learn more from our northern
neighbour than our western friends: After all, China is undoubtedly the most successful growth economy
ever. But more on the yuan next week.
Asci upholds Tata Sky's complaint against Airtel's DTH campaign:
BS
The competition among the half a dozen rival direct-to-home (DTH) operators in the country has once again
spilled over to the advertising arena. The Advertising Standards Council of India (Asci) has upheld a
complaint by Tata Sky against rival Airtel Digital TV for misleading the consumers in its ?Dil Titli? television
campaign featuring Saif Ali Khan and Kareena Kapoor. In its complaint to Asci made in November 2009,
Tata Sky had called the campaign ?misleading? for suggesting that the picture quality of Airtel Digital TV was
superior as it used the MPEG4 and DVB-S2 technology. The Asci, in its final hearing last week, upheld the
Tata Sky complaint and may soon ask Airtel to either modify or withdraw the campaign, sources in Asci said.
The Asci is the apex self-regulation body of the advertising industry. It deals with the complaints received
from consumers and industry against advertisements that are considered as false, misleading, indecent,
illegal, leading to unsafe practices, or unfair to competition.
In 2008, Tata Sky had dragged its rival Dish TV before the fair trade regulator ? Monopolies and Restrictive
Trade Practices Commission ? terming the Dish TV advertisement offering free set-top boxes as
?misleading? and ?deceptive?.
Tata Sky and Dish TV, the top two private DTH operators in the market, use MPEG2 technology while the
remaining DTH operators, including Sun Direct, Digital TV, Big TV and D2H, use MPEG4 technology.
In its complaint to Asci on the Airtel Digital TV advertisement issue, Tata Sky said that while MPEG4 was a
video compression standard and DVB-S2 was a satellite transmission standard, both these specifications
had no relationship with video quality. ?MPEG4 is a video compression technology that helps in packing
more channels within a given bandwidth. This has no relation with the picture quality, and it has been
scientifically proven. This is what we have told Asci. We are not there to stop anyone from advertising, we
just want the right message to go to the consumers,? said Vikram Mehra, CMO, Tata Sky. When contacted,
Airtel Digital TV CEO Ajay Puri said: ?We did receive a communication from Asci asking us to explain the
MPEG4 technology. We have not received any notice from them to withdraw the campaign yet.? ?MPEG4 is
a proven better compression technology and that is what we have said in our communications to the
consumers. Our ads are not directed against anybody,? he said. Industry sources, however, said that since
the DTH market had been extremely competitive, such ad campaigns may affect the consumers decision to
opt for one DTH operator over another. Currently, between the six DTH players, an average of around
18,000-20,000 DTH connections are being sold each day with Airtel Digital TV alone selling over 7,000
connections, higher than some of its rivals.
?We are selling 200,000 DTH connections each month,? confirmed Puri. Tata Sky, which is now the third-
largest DTH operator behind Dish TV and Sun Direct, is adding over 100,000 subscribers per month. ?Till
November 2009, our subscriber base stood at 4.5 million ?on a monthly basis, we have been selling far
more than 100,000 subscribers,? Mehra of Tata Sky said.